Got a denial and not sure what to do next? You can use the free guides and tools in the Coverage & Appeals Center, or ask Aptiva Health’s team for help.
What Aptiva can do
- If you are an Aptiva Health patient: our team handles prior authorization and appeals for you.
- If you live in Kentucky or Indiana: ask for a free coverage check by phone, even if you are not our patient yet.
Request a callback
Leave your number and our team will call you back.
What happens next
- You confirm by email. We send a link to the address you gave. Nothing happens until you click it.
- We contact you. A member of our team calls or emails you about your coverage question.
- You decide. If you are our patient, our team can handle the prior authorization or appeal for you. If you are not, we can talk through your options.
In an emergency, call 911.